Mortgage Servicing & Error Resolution
Expert Witness

Mortgage servicing disputes may involve issues related to the administration of loans after origination. These matters may include questions concerning payment application, borrower communications, fee assessment, loss mitigation activities, and servicing transfers. Analysis in servicing matters generally evaluates institutional practices against applicable servicing standards, regulatory expectations, contractual obligations, and internal controls.
​
Areas of Servicing Expertise
-
Mortgage Servicing Compliance (Regulation X / RESPA)
-
Truth in Lending / Regulation Z servicing requirements
-
Escrow account analysis and shortage calculations
-
Payment application errors and suspense account handling
-
Default servicing and delinquency monitoring
-
Loss mitigation evaluation and modification review
-
Dual-tracking and foreclosure referral timing
-
Servicing transfer errors
-
Vendor oversight and foreclosure controls
Regulatory & Industry Frameworks Reviewed
My servicing opinions may involve analysis under:
-
CFPB Mortgage Servicing Rules
-
Regulation X (RESPA)
-
Regulation Z (TILA)
-
OCC Mortgage Servicing Handbook
-
Investor servicing guidelines (where applicable)
Litigation matters may include:
​
-
Foreclosure disputes
-
Escrow miscalculations
-
Improper fee assessment
-
Failure to properly evaluate loss mitigation applications
-
Servicing system recordkeeping deficiencies
-
Alleged servicing negligence or compliance failures
Opinions are limited to banking industry standards and servicing operations and do not constitute legal conclusions.
​
The information provided above is intended to describe general information and categories of disputes and analytical considerations. Any expert opinions, conclusions, or testimony are formed solely within the context of a specific engagement and based on the facts, materials, and issues presented. The scope of any engagement is determined in consultation with retaining counsel and may vary depending on the procedural posture and jurisdiction of the matter. This page is intended for attorneys, institutions, and parties seeking independent analysis of banking operations and industry practices in litigation matters.
